Q: What precisely does web site migration mean and what does it include?
A: The web site migration service on offer at HostMasterG is totally free of cost and consists of transferring all your website files, databases and e–mails from your current web hosting provider to your new hosting account with us. We will also modify all the settings necessary for your web sites to be fully functional on our next–generation cloud hosting platform.Our techs are completely capable of transferring just about any site. With years of experience in the industry, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made web app with numerous custom libraries is as elementary as transferring a plain WordPress–based weblog.
Q: How much time will it take for my web site to be moved to your platform?
A: There are a lot of variables to take into account – the total number of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Even so, we do our best to perform all website migrations within a 48–hour period. Less sizeable web sites are migrated much faster – typically within 24 hours.
Q: My personal privacy is vital to me. What information do you need to have?
A: We will require the login details for your old web hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my site?
A: No. Your website will continue to be reachable online during the migration. As soon as everything is done on our end, we’ll notify you so that you can examine it and check for any problems. If everything’s fine, all you will have to do is change your domain’s DNS settings.
Q: Will my present hosting provider need to provide any information/assistance?
A: Nah. We’ll never touch base with your hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which hosting providers can you transfer content from?
A: We support all Linux–powered hosting platforms. In essence, if we can obtain access to your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.