A live chat is a real-time method of communication between a hosting supplier's support crew and its customers. It is a very efficient method to receive some info about the web hosting services or have some problem resolved because you are talking to a live representative. The benefits of using a live chat service rather than calling or opening a trouble ticket are the low possibility of mistakes at the time you exchange info such as usernames or domain names, the faster response time since the communication is live as well as the fact that you do not have to stay on the chat all the time - you'll be able to do another thing while the agent examines the issue in question. In addition, you'll be able to connect with a live chat room from any computer that's connected to the world wide web, avoiding the phone charges that you will have to pay when you are calling to another country.

Live Chat Support in Shared Hosting

We provide a live chat assistance service for all of the shared hosting that we offer and we are able to assist you with almost everything live. In case you do not have an account with us yet, we'll be able to give you more info about the packages to help you to pick the most suitable package. In case you are a current customer, we're able to assist you with any billing or general matter and even with various common technical issues, for example an e-mail address installation in a desktop email client. If you are unable to call us for whatever reason or you are in some country where we do not have a local phone number, our live chat is the best choice to get in touch with us. Of course, some issues require extra time to analyze and test, so you'll have to open a ticket to our technicians, but nonetheless, we're able to save your time and assist you with lots of troubles on the chat.