One-Hour Response Guarantee in Shared Hosting
Our shared hosting feature a one-hour reply guarantee, so no matter what enquiry or obstacle you may have, we’ll always be there to lend a hand. In reality, it seldom takes more than 30 minutes to get an issue solved or an enquiry answered, and this is valid for both technical and sales matters. Our help desk staff reps will be at your disposal 24x7, even on legal holidays and weekends, which implies that you’ll obtain swift support at any time. We realize how priceless time can be, so by the time we reply to your trouble ticket or email, we will have probed into the matter and, if we haven’t resolved it, we’ll provide you with more info about what you have to do on your end – when the case demands this. With our support service, you can be certain that there will be someone to lend you a helping hand right away, regardless of what time it is.