A 99.9% Server Uptime
Our shared hosting system is based on a dependable, first–class hardware configuration and a strongly modified variation of Linux. That’s why, no matter what your site is, or how many visitors you’ve got, or even if there’s a DDoS attack, our physical machines will stay up and your web sites will stay online.
All our shared hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to offer a top–quality web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an attempt to ensure an extra–fast connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you opt for: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned money at risk, you can’t feel truly safe. That is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel content with our web hosting service or if you want to get a bit more robust hosting solution, such as a VPS servers or a dedicated servers – you will receive your money back in full, without secret costs or reimbursement charges.
24/7 Technical Support
If you have ever had to wait around for hours for a response, you know how frustrating this can be, even more so when your website is at stake. That is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be available to you and they’ll answer you in under sixty minutes. And the best part is that their average ticket response time is under 20 minutes!